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Meeting customer expectations now and post-Covid

The advent of Covid-19 certainly concentrated minds on super-hygiene practices in the industry with customers demanding enhanced safeguards they never looked for before the pandemic. Richard Neale of LTC Worldwide looks at how to provide this extra level of service in an affordable and cost-effective way

Care labelling – The Basics

Roger Cawood and Richard Neale join forces to spell out the basics on care labels and to help ‘translate’ accurately the often contradictory and careless instructions sewn into garments by manufacturers

Reopening Tour 2021: On the road with the TRSA

USA
The North American textile services association, TRSA, recently finished the first leg of its Reopening Tour 2021 through the south eastern United States to highlight the reopening of the economy and its impact on the linen, uniform and facility services industry. Travelling from the TRSA headquarters in Alexandria, Virginia, through Charlotte, North Carolina; Birmingham, Alabama; and Memphis, Nashville, and Knoxville, Tennessee, over the course of 10 days, the Tour covered nearly 2,600 miles taking in seven states and 22 operator and supplier-partner facilities.

Successful transition from vision to innovation lands hawo top award

GERMANY
 The German Design Council has honoured hawo’s environmentally friendly packagingORGANIXtex concept with an Innovation Award. “The prize that makes innovation visible”, is how the German Design Council, which has been acting as a leading centre of competence for communication and knowledge transfer since 1953, describes the German Innovation Award it hands out.

Jensen-UK: Stubbs steps up as Winter arrives in UK

Ian Stubbs has been successfully managing Jensen UK for the past 15 years and has now been promoted to head of large projects for the Jensen-Group, as of 1 June. His position as general manager Jensen UK will be taken over by David Winter, also as of 1 June.

Up, up and away

Ultra efficiency relies on super mobility when it comes to moving textiles round a commercial laundry as Kathy Bowry finds out

Returning fortunes …but slowly

Healthcare and construction forecast to drive Canada’s recovery in the next couple of years. says Penny Wilson

Royal Jersey fire will not stop us, said MD, pledging business as usual

UK
Royal Jersey managing director James Lincoln has assured clients that it is business as usual as the company’s disaster plan swings into action following a serious fire at its Dagenham plant.

Last call: Tonight’s GCL and WCL seminar focuses on furnishings

UK
Boarding shortly at gate GCL/WCL is the latest high flying seminar from the Guild of Cleaners and Launderers (GCL) and The Worshipful Company of Launderers (WCL).Tonight, Tuesday 25 May, is the next in the joint series of online joint textile care seminars with invited speaker Gareth Rees, senior lecturer on upholstery restoration at a training facility in Henley-on-Thames. The event will start at 7.00pm GST running for approximately one hour.

Here’s to the future

LCN caught up with a cross section of people in the industry to find out what they have been up to in lockdown, how they coped and their forecast for the future. Kathy Bowry reports